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Hello Trendsetter! Sign up using your email and stay updated with our latest Fashion Trends. Slight logistic delays, no worries! Track your package, receive deals, discounts, giveaways, and stay connected with us on social media.
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Refund policy

We honor Refunds, Exchanges, and or Store credit. 

Trendsetters, we understand, it happens.
You must first receive the item. Contact customer service via Gmail or webchat and request a return. Your item must be in the same condition that you received it, unworn or unused, without stains, with tags, and in its original packaging. If the package is opened that's okay, even If you tried on and or the item did not work. Returns are accepted and processed within 30 days. You must pay for the returned shipping. You’ll also need the receipt or proof of purchase as an attached via email document. Refunds are usually processed between 7-14 business days and or depending on your bank. We could also give store credit in exchange, depending on the return. 

To start a return, and exchange you must first contact us at Trendsetterboutiquebytracy@gmail.com. If your return is accepted, we will send you the address for return, including the shipping label. 

Please let us know the problem in advance so that we could try to rectify your order.

*YOU WILL ALWAYS RECEIVE A TRACKING NUMBER TO TRACK YOUR PACKAGE.

You can always contact us for any return question at Trendsetterboutiquebytracy@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

You will receive an email with details. 

 Please get in touch if you have questions or concerns about the specific item. 
Unfortunately, we cannot accept returns on gift cards. You will receive store credit!

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, You will receive the new item. Standard shipping applies, unless otherwise specified. 

1. Please provide a high-quality photo of the size label if you received a product of the wrong size.

2. Please measure the product and provide high-quality photographic evidence if the size differs from the seller's size guide.

 

Shipping:

Standard Shipping could take 1-7 Business days. depending on the logistics, sometimes up to 21 business days. We encourage all customers to download the tracking app and or visit the order tracking page.

Expedited Shipping could take 1-3 Business days, depending on logistics, up to 7 business days. We encourage all customers to download the tracking app and or visit the order tracking page.

Trendy Statement Necklace Set Collection
NO REFUNDS AND OR EXCHANGES. WE WILL FIX YOUR NECKLACE SET.

Shipping:

Standard Shipping could take 1-7 Business days. depending on the logistics, sometimes up to 21 business days. We encourage all customers to download the tracking app and or visit the order tracking page.

Expedited Shipping could take 1-3 Business days, depending on logistics, up to 7 business days. We encourage all customers to download the tracking app and or visit the order tracking page.

** We have several brands, we deal with several different vendors, and perhaps the item may not be available. However, we will always notify you and cancel the order. We thank you for your purchase, subscribing, and placing an setting the trend. 

Overall, TrendsetterbyTracy Boutique Online Retail Company strives for fast delivery. We have several brands, we deal with several different vendors, and perhaps the item may not be available. However, we will always notify you and cancel the order. We thank you for your purchase, subscribing, and placing an setting the trend.